Frequently asked questions
Everything you need to know about working with a Bristol virtual assistant.
1. How much does a virtual assistant cost in Bristol?
Packages start at £25 per hour, with the exact fit depending on how much support you need, a few hours a month or something more embedded in daily operations. Head to the Packages page for full details, or after an initial conversation about what's taking up your time, you'll get a proposal with a recommended package and clear pricing.
2. What does a virtual assistant actually do?
A virtual assistant takes on the admin and operations work that keeps a business running day to day, inbox management, diary and calendar upkeep, client admin, invoicing, CRM updates, whatever's eating your time. The exact mix depends on where your business is losing hours, which looks different for every owner.
3. Do you only work with businesses in Bristol?
Yes, The Bristol VA works exclusively with Bristol business owners. Staying local means genuine in-person support alongside remote work, and an understanding of how businesses actually run in this city rather than generic admin support from anywhere.
4. Can you manage my client CRM?
Yes, CRM management is one of the most common things I take on for Bristol business owners, keeping leads, client records, and follow-ups properly organised in one place. If your CRM's currently half-used or out of date, that's exactly the kind of thing worth handing over.
5. Do you provide on site support, or is it all remote?
Both. As Bristol's virtual assistant offering in person or remote support, I can work alongside you at your premises, or handle everything remotely by email, Teams, or Slack. Which one fits usually comes down to how hands-on you want the support to be, not how much work there is.
6. What kind of businesses do you work with?
Bristol business owners across a range of industries, not one fixed niche, anyone juggling more than they'd like and needing a proper pair of hands. Wellness businesses are a common fit given how much client-facing admin that sector carries, but that's not the limit.
7. Is my business data safe with a virtual assistant?
Yes, data protection is built into every client agreement from the start. Access to your systems is set up securely during onboarding, and how we communicate is agreed with you upfront rather than assumed.
8. How do I get started?
Head to the Packages page and answer a few quick questions about your business, it takes a couple of minutes. From there, if it's a good fit, we'll have a proper conversation, a discovery call or a coffee, and work out together what level of support makes sense. Start to finish, it's usually one to two weeks.
9. What is a Discovery Call?
A Discovery Call is a free, no obligation conversation to talk through your business, what you'd like to hand over, and what's currently causing the most friction. By the end, we'll know together whether it's a good fit and what kind of support would actually help.
10. How do we communicate regarding tasks?
However works best for you, email, Teams, or Slack, agreed during onboarding so nothing gets lost between systems. You'll always know where to send something and where to look for an update.